Return & Warranty

Welcome to BirthdayDecoration.pk! We are committed to providing you with the best shopping experience for all your birthday decoration needs. Your satisfaction is our top priority, and if you are not entirely happy with your purchase, we're here to assist you.

 

Return Policy:

-14-Day Return Period: You have 14 calendar days from the date of delivery to return an item for a full refund.

-Item Condition: To qualify for a return, items must be unused, in the same condition as received, and in the original packaging.

-Proof of Purchase: A receipt or proof of purchase is required for all returns.

- Return Shipping: Customers are responsible for shipping costs when returning items. Ensure items are securely packaged to prevent damage.

 

Refund Policy:

- Inspection Process: After receiving your returned item, we will inspect it and notify you of the status of your refund.

- Refund Approval: If the return is approved, we will process a refund to your original method of payment.

- Processing Time: Refunds are typically processed within a few business days, depending on your card issuer's policies.

 

Exchange Policy:

- Easy Exchanges: To exchange an item, return the original item according to our return policy and place a new order for the desired item.

 

Shipping Costs:

- Non-Refundable Shipping: Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.

 

Contact Information:

- Need Assistance?: If you have any questions regarding returns or refunds, please contact our support team at info@birthdaydecoration.pk

 

BirthdayDecoration.pk reserves the right to update or modify this policy at any time without prior notice. For the latest information, please check our website regularly.